Customer Testimonials
I had an excellent experience buying a car from Sam Leman Toyota. Declan Powers and Jake Marlow were extremely helpful and nice to work with. I had some particular concerns and they were able to resolve the issue in less than 24 hours. Thank you!
Working with Ryland Bachman was a pleasant experience. He is both knowledgeable and patient, as well as, quick to meet the need of the customer. His attention to personal detail instilled confidence in making my purchase. I am happy to report that I am a very satisfied customer.
My dad and I came to purchase two cars at this dealership. We were fortunate enough to work with Rylan Bachman. We were armed with endless questions and he answered every single one. He was knowledgeable, patient , and kind.He was very attentive and I would definitely come back to this location for the great service!
I bought my car with the help of Rylan Bachman. He was extremely helpful and made sure I got everything I wanted at a great price. Cannot recommend this place enough! Thank you Sam Leman Toyota of Bloomington!
I bought a car with the help of Christian Villarreal and he was fantastic. Very helpful, patient, understanding and honest.
Great experience buying a car for our daughter. Declan was so easy to work with, honest, and not pushy at all. Definitely a top notch dealership.
We live in Hartselle Alabama, 8 hours away from Sam Leman Toyota Bloomington. We contacted our salesperson Kevin Brown and things couldn't have been better. There were quite a few hoops to jump through but Kevin made life easy and my daughter purchased her dream car a white GR86. Kevin, you are the man!!
Second car bought here in last year(Rav4 & Highlander). Sales Rep Sebastian Garcia is why we came back. Honest, knowledgeable, and efficient. I recommend him without a doubt. The finance department the second time around not so good. 2 hours into the 3 hour ride home I get a call from finance mgr stating paperwork was all wrong. Wrong VIN... Plates, registration, all paperwork etc... had to be resent to me, and resigned. Sorry, the VIN is the one thing that everything else depends on. Get it right Jake. The finance rate... well we will save that for another time. Salesman 5 ... Read More DealerRater - Dec 3, 2024
I looked high and low for a certain car in good shape with low miles and a good price. I found the needle in the haystack in Bloomington at Sam Lehman Toyota. Damian took care of my purchase and it was a totally positive experience. Damian and Travis in finance moved through the process quickly and did not take drag the buying process out at all. Class act, highly recommended. Thank you!
I worked with Alfonso and he and all the other people who assisted him with helping me purchase of my new car very good were of the highest rating that I can give (which I think is six stars} THANK ALL OF YOU FROM SAM LEMAN BLOOMINTON who help me get a new car. William R. Mehrhoff
I worked directly with Juan Vazquez on the purchase of a New Vehicle for my Parents who live in Bloomington remotely from Texas, where I live. Everything started out with an internet inquiry which Juan responded to very quickly. Everything proceeded smoothly as we worked together to determine what my Parents wanted in a new Vehicle, pricing and the Vehicle search. Because my Parents were trading in a Highlander and downsizing to a RAV-4, the Vehicle configuration was going to be new to them. I requested that Juan take a similar Vehicle over to their Residence to see it, and ... Read More DealerRater - Jul 15, 2024
I worked out a deal with the sales person and sales manager over the weekend. I told them I would be in on Monday afternoon to bring the check from the credit union and sign all the paperwork. I was unable to get tot he dealership Saturday before they closed but I offered to put something down on my credit card, the sales manager said not to worry about it if I was coming in on Monday. I emailed him on Monday morning around 10:00 and said I had the check in hand and will be there around 3:45. He replied back ... Read More DealerRater - Jul 9, 2024
Very nice polite not pushy easiest experience we ever had at a dealer. Juan was great as our salesman!!!
Wonderful customer service provided by Jason. Great communication and great effort to find the car we wanted.
I worked with Kylie, “Service Advisor” yesterday. Kylie worked with me through the entire process while my car was being serviced utilizing Toyota Care. The oil was changed, tires rotated and a Toyota Recall was checked. The result for the recall indicated my car was safe and did not need to be corrected.
My 2023 Toyota Highlander has operated flawlessly since I purchased it a year ago. I trust Sam Lemon Toyota to work on my car and believe the 1 hr and 1/2 drive is well worth it!
I highly recommend this dealership and if you are lucky enough to get Kylie ... Read More DealerRater - May 2, 2024
Horrible Service - Untrustworthy and unethical sales team - We purchased a truck recently and paid asking price; however, upon driving it home the TPMS sensors didn’t work and we found scratches all over the passenger side of the vehicle. We called and they agreed to fix the issues, so we drove it over an hour back to the dealership. When we came back to pick it up at the agreed upon time, it wasn’t ready, and we had to drive all the way home again, only to return a couple days later.
When my husband called asking ... Read More DealerRater - Apr 14, 2024
Worked with Jason for our New Sienna , he was transparent and kept me informed during the whole process
I have bought 2 Toyotas from Damian at Sam Lemans Toyota in Bloomington. Damian is very knowledgeable about the vehicle and a pleasure to work with.
We had a great experience at Sam’s Leman Toyota! Alfonso met us as we walked in. The dealership was bright, fresh, and so clean. This is the first dealership purchase we had ever made. We thought we were going to buy a car. Alfonso suggested a Nissan. After an hour and a half of walking the lot, we changed our minds and decided a small SUV was a better fit for us. Alfonso was patient as he gave us the specs on a Jeep they had just gotten in and he had mentioned upon our arrival. Alfonso had to ... Read More DealerRater - Feb 22, 2024
Kyle Kleinschmidt is great , helpful, transparent, but the rest of the organization especially the accounting/ documents division is not.
Excellent experience working with Damian Fleming on the purchase of a new 2024 Celestial Silver Metallic Toyota Tundra Platinum Hybrid. This is the 3rd vehicle purchase at Sam Leman Toyota working with Damian, and it has been an excellent experience all 3 times. If you are in the market for a new (or used) Toyota, give Damian a ring!
Very helpful their willingness to work with you and make sure they get you in the car you want was absolutely unmatched with any other dealership I’ve dealt with 10/10
Bedsides the offer for my vehicle, it was fairly enjoyable experience. Damian was extremely professional and knowledgeable.
Hugo did a great job of showing us a vehicle and helping us buy it.
I worked with Kevin Brown who helped me pick out the perfect car! I felt like my car needs were met! Definitely recommend Kevin and the dealership for your next car purchase!
I had a great experience buying my 1st new vehicle here. I reserved a 2023 Toyota Corolla Cross, and due to trucking issues, it was delayed almost 3 months! But I had Alfonso keeping in the loop the whole time, looking for alternatives, doing his very best to get me this car, I really appreciate all his efforts. The whole buying experience was easy, I love this vehicle, and if we ever need another car, we will be coming back!
Dealership had a good variety of nice vehicles with a very knowledgeable staff. Damian was very helpful in getting us in the right vehicle.
Hugo was extremely helpful during my car buying experience. As a returning customer, he is always professional, knowledgeable, and friendly throughout the entire process. I will continue to give my business to Sam Leman Toyota!
Definitely come check out Sam Leman Toyota.
There staff is exceptional, Shouts out Hugo Bucio, the sales rep who made the whole deal possible by reaching out to me on a Monday morning @ 08:30 am letting me know they had the vehicle I was looking for fresh off the truck and ready for me to grab. I honestly would NOT have my vehicle if Hugo didn’t give me the call. Drove 200 miles away and grabbed my dream vehicle. Shouts out the gentlemen in the finance dept. as well working with me to get a better deal and more on my ... Read More DealerRater - Sep 18, 2023
Jason Goble helped my wife and I when buying our new car. He was very transparent, friendly, and knowledgeable during our purchase. I would definitely recommend him to anyone looking to buy a vehicle.
Very poor. Dealership wants $2,000 above sticker for a hybrid Camry. And they want $7,000 “market adjustment price” for an electric Prius. Very unhappy with their tactics. Their tactics discourage people from buying NEW more fuel efficient vehicles. Not so with other dealerships in the area. For example Peoria dealership does not charge these prices!!!!
Jason and Kimberly were both very knowledgeable and great to work with. I couldn't have asked for a more pleasant experience.
I purchased a 4 Runner, my 4th vehicle, from Hugo. Hugo and Jacob both made the process super quick and easy. I definitely recommend working with Hugo!
Jason Goble did a great job helping me to get the Highlander I was looking for. If you are looking for a Toyota I suggest you contact Sam Leman Toyota in Bloomington and ask for Jason Goble!
Jason goble was great he’s a good salesman and excellent experience I’m happy to work with and very nice person thanks Jason.
I was originally set to work with Ray, but he was off, so I worked with Jason, who was great. The attention was spot on, no hassle, no pressure, personable and very relaxed.
Jason Goble was fantastic to work with. He literally maintained contact with me for 6 months and kept his eye out to make sure I found the right vehicle for me and my family. Low pressure and total transparency. Fabulous experience. Thanks Jason!!
Jason Goble was my salesman. He was great to work with. He is very knowledgeable and very helpful. He answered all my questions and even some I didn’t know I had.
I just got a new highlander from Sebastian and he was so helpful. He wasn’t pushy about it and he was able to explain every detail about the car leading to my purchase. If you go to buy from toyota, i highly recommend to go through Sebastian!
Terrible dealership! First, they are unwilling to negotiate with anyone out of town. Second, they tried to sell me a vehicle that had 2500 more miles on it than was posted and then once we agreed on terms, they sold the vehicle out from under. Do not look at this dealership for purchasing vehicles.
Great place to purchase a car as my sales person Jason Goble was GREAT to work with as we worked together to get the Tacoma I wanted! The car market is tighthard to find what you want these days at a decent price and Jason got the Tacoma I wanted at a great price. I do not live close to the dealership and had other Toyota dealerships closer to me BUT he came through. Plus he did a great job on delivery day to explain the truck features! Also Jake in finance was great as I was in and out ... Read More DealerRater - Jan 22, 2023
I just purchased a 2019 Chevrolet Spark and I had Damian Fleming as my salesman, per a friend of mine recommending him. He made my first car buying experience an amazing one! He has checked in several times/ways and I’ve only had the car a week! Highly recommend Damian Fleming!
Another great experience at Sam Leman Toyota and with Dalton Talley. He hustled and got me the best deal possible on a 2018 Jeep Sahara. Excellent experience.
Do not trust this dealership "**MANAGER SPECIAL- PRICE NOT A MISPRINT- THIS MONTH ONLY!!** This came not true BE AWARE
I worked with Jason Goble as my salesperson for several months looking for the right truck to fit my needs. Jason found it! He was great to work with and the whole experience was a pleasant one! I would recommend this dealership and especially, Jason, to anyone looking for their next Toyota purchase. If I could give them six stars I would.
I work with a young man named Andrew. He knew exactly what I was coming for and he got it done. I was able to switch out my old car which was doing a number on my arthritis and he put me in something that was healthier for me. When he told me that he found me exactly what I needed........ He did.
Thank god for Jason Goble listening to me..gr8 guy to work with. Someone that listened to me. Hope I don't need another 4 runner but if I do he will be the one I contact
Jason did a fantastic job finding my 2023 4 runner TRD. He listened to me and found the truck
We had great experience in purchasing our new vehicle here recently. Jason Goble was very nice and very helpful to us in searching the car that we wanted.
Worst experience of my life thus far purchasing a vehicle which I have purchased dozens this is the first one I have ever returned in 48 hours after purchase and I still have not received my down payment refunded. I will go through and exhaust all my legal resources if and until this whole experience is rectified. L. Thomas
This was an absolute first class experience! Thanks to Jason Goble who was professional, super knowledgeable and fair. Taylor was great, too! The two of them made this an amazing moment, like it should be! We will be back often, highly recommend!! Truck is AMAZING!!
I recently bought a car after about 6 months of searching. Jason Goble was very kind and professional. He updated me weekly on the cars the dealership had arriving until the car I wanted arrived. On the day I bought my car Jason helped to make the entire process very seamless. I would definitely recommend Jason to anyone looking for a car!
Very friendly dealership everyone was wonderful. Jason and Jake were wonderful to help us along the way!
This was the absolute worst car buying experience I have had; I will never step foot in this dealership again because of it.
My husband and I contacted a sales person, Justin, and provided information about a car we would like to see, our price range, etc. We had another appointment at a different dealership in town and were forthright with Justin know of the other appointment appointment. When we got there, he not only had no cars prepared for us to see, but he also was unprepared on our wishlist items as well. We finally drove a Rav 4, didn'... Read More DealerRater - Sep 1, 2022
Was a one of the best experiences we have had when buying a car this mainly due to Damian. He and your fiancé man represent your dealer ship very well .
I bought a car from this dealership and had it delivered to my home several states away. Immediately after the car rolled off the truck, I noticed large, deep scratches on the passenger side that were not there, when videos were sent to me of this car. Videos that include the now (clearly keyed) passenger side. I took pictures and sent them to the sales associate I worked with D. Fleming. He immediately responded and acknowledged that the key scratches were not there when he sent me pictures. I obtained the signed release of the car from the transport company. ... Read More DealerRater - Jul 26, 2022
We drove 3 1/2 hours and it was well worth the drive to get the vehicle I wanted. Jason stayed in contact with me thru the week about the availability of the 4Runner. I know I got a great deal after all the searching I had done. This is the place to get your next vehicle!
Good selection. Doc was helpful and answered all my questions and had the info I needed
Dalton made purchasing our new used vehicle an enjoyable experience! Great salesman, personable and knowledgeable.
Big thanks to Jacob and Jason for helping me purchase my new 2021 Jeep Wrangler Altitude!!!! The process was easy and painless! I'm in love! Thanks guys!!!! 😁
Just bought a 2022 corella SE for my youngest son. Bought one for my oldest son three years ago at same dealership. Salesman Jason Goble was very professional and we got what we wanted. Got a reasonable interest rate.
Hugo Bucio made purchasing my new vehicle enjoyable! Thank you and appreciate all you did for me Hugo! Jerry
Colin Artwick did an excellent job listening to what my daughter wanted in a car and what she wanted to pay for a car. Very nice young man. Thank you. The finance gentleman was very nice as well and explained things well.
Jason is amazing and hands down the person you should work with!!
We were looking for a new vehicle and really set on a brand new van for our family of 5. With the market being as crazy as it is, it was hard to come by with what we were looking for. We got a call from the manager at Sam leman about a vehicle that was scheduled to come in soon and if interested we could meet with Jason to discuss. The process from beginning to end was great and efficient! We were able to finalize everything and sign ... Read More DealerRater - Mar 10, 2022
I have been dealing with Sam Leman Toyota for many years and absolutely will NOT shop anywhere else for new or used vehicles. I have worked with Hugo Bucio many times without a problem.. Both the sales and the service sides are second to none! Rick Waldschmidt (service manager) and Taylor Norton (sales manager) are awesome to work with also! Honest and reliable... VERY hard to find in dealerships anymore!... Thanks!
We bought our Venza from Jason Goble and he was Great to work with I would Buy Again from Sam Leman Toyota the Rock
Great buying experience Sam Leman was top dog. Dtive45 minutes to purchase my new Toyota. Tony Clark went overboard with his help explaining chain the new Toyota.
We worked with Jason Goble and it was our best car buying experience ever. Jake the finance manager was amazing and went above and beyond!!! Throughly love our new car!!!
I had a great experience buying a car with Jason Goble. He was very friendly and made the buying process very straightforward and was much easier to work with than other dealerships around the Illinois area. Out of all the dealerships I contacted for this car, he was the only one willing to disclose pricing over e-mail (instead of only over the phone) which made me feel much more secure and less like I was walking into a bait-and-switch.
Great buying experience with Damian. He was knowledgeable and transparent through the process. Everything was quick and easy. We we’re heading down state and they got us in and back on the road with a 2022 4Runner.
From the first conversation with Nicole over the phone, to our salesperson Chad who orchestrated our deal, to working with the manager Seth (who came in on his day off) who made sure our deal was ready before we trekked 4 and a half hours from Owensboro to Jake who completed our financing…. We can’t say enough about the kindness shown to us by each and every person we came in contact with at this dealership! Hands down, one of our best experiences purchasing a car. It was worth the 9 hour round-trip to have worked with such a great crew. ... Read More DealerRater - Jan 1, 2022
Hands down, the best dealership around! I have purchased two vehicles here within the last year. I have nothing but great things to say about the professionalism, knowledge, and excellent customer service! Hugo is always extremely helpful! He was able to answer all of my questions. Sam Leman Toyota is the place to go!
My experience with the Sam Leman team and Damian were wonderful. It’s very difficult to find a business right now who isn’t out to get you with this inventory shortage. They definitely helped me out, and I am thankful for their honesty. I will be back!
Good customer service except important details were left out of the car . Could’ve provided more information about the car since I wasn’t there to see it in person. Several scratches that weren’t mentioned and that I didn’t see in the pics until the car was delivered. The brake pads cut the rotor and I wasn’t aware of that until I got in the car so I’ll need to replace the brake pads and rotor immediately. Being from a southern state, I had to do individual research to find out that northern cars tend to ... Read More DealerRater - Nov 23, 2021
Always great and pleasant service with Sam Leman Toyota. Hugo was a great help with my recent purchase of a 2022 Camry. And Seth as well with my 2021 Supra. Always pleasure doing business with you guys. Thanks again!
Suzi Williams was excellent as our salesperson. She guided us through the whole process to help us find the vehicle we desired. I would highly recommend her to our friends and for any of our future purchases.
Connor was a very nice salesperson. He was patient with all my questions. I love my new van.
The service department is topped only by the customer service and sales departments. Second to none. Keep up the Great work.
Hugo was awesome to work with. No pressure and very knowledgeable about the vehicles. Working with Hugo and Taylor was a pleasure. They worked with me on my trade value and exceeded my expectations.
At first my experience was great! I was helped by Roy H. . Then the night I traded in my old car, I had left a few items. I hadn’t even left the car lot yet. Walked back in and was told by Seth that they would get put up. I went in a few days later to get my license plates and supposedly my items were thrown away. I feel this is unacceptable due to you guys telling me you would put my items up for me. Even tried to speak with the manager and he was so insensitive ... Read More DealerRater - Oct 13, 2021
Hugo did a great job! We love our Toyota Sienna! I was able to get the vehicle purchased in a timely fashion and that was much appreciated!
Hugo was awesome to work with. He made buying a vehicle out of state, sight unseen, quick and easy. Communication was excellent every phase of the sale. Couldn't have asked for a better experience!
I had a very great experience working with Jason Goble in purchasing a new vehicle. He was very flexible and was able to help me make my purchase of my 2021 Corolla LE as smooth as possible. Jason was very attentive to my needs and was very accommodating. I first met Jason on the lot during a walk-in, he was very friendly and was able to schedule a test drive on the weekend for me. He was very down-to-earth and made the whole car buying process less intimidating. I had already gotten financing through my credit union but he was able ... Read More DealerRater - Jul 27, 2021
My experience with Hugo Bucio at Sam Leman Toyota has been very positive. I recently bought a new 2021 Camry LE from this dealership and everything went perfect. Before I purchased the Camry LE I test drove a couple other cars and I was never pressured to buy anything. Hugo was always very helpful and professional. He is very knowledgeable and answered all of my questions. It is nice to find someone who really cares about their customers. In fact, Hugo went above and beyond my expectations by coming in to the dealership on his day off to meet me and ... Read More DealerRater - Jul 8, 2021
Everyone very friendly. Our salesman Tony Clark was friendly and helped us through all questions and paperwork. This was our first time with this dealership and would recommend them to others looking for a vehicle. Thank you!
I inquired about a used car and was told that they could take $35 off asking for their best price. (not $350....$35) I said thanks but that won't work. Over the next week I received 20 text messages/3 phone calls/ 4 emails. I kept repeating that I was only interested if we could get a specific price. Everyday I was contacted by someone new and had to go over the whole conversation again. If you like being badgered endlessly, this is the place for you.
Chad Faulkner was our sales rep when we were looking for our new Highlander. Chad was very knowledgeable and helpful, he explained all the upgrades.
Sales consultant Ray Hess was very respectful,kind, very friendly.Ray Hess great to work with. Thanks for all your help. Looking forward to the next time.
I picked up my Toyota Rav4 hybrid today, and I am thrilled with my new vehicle. I purchased my vehicle through Chad Faulkner, and he was very helpful and informative, and he helped me get the Ruby Flare Pearl color I wanted, even though the vehicle was over 500 miles away. I really enjoyed working with Chad.
Great customer service, very friendly and transparent, Chad was awesome and great to work with! Nice truck and I am looking forward to put it in good use.
I recently purchased a 2014 Honda CR-V through Alfonso Masson. Alfonso helped me to narrow my search by focusing on what I needed and wanted...not trying to up-sale me. He's very responsive, professional, courteous and knowledgeable, also genuine.
I was looking for a trunk cover for my 2020 RAV4 and found this dealership. I spoke with Alfonso Masson, who was courteous and professional. He immediately, sought out to help me. I went and met him and he made several attempts to find me an affordable trunk cover. He was able to find me one online and escorted me to the parts department and they ordered the cover. I was impressed how this dealership has one stop shopping, very clean and excellent customer service. I picked up my trunk cover and the young man came out and installed it for ... Read More DealerRater - Oct 20, 2020
Wednesday September 16 I was on the way home to Rockford in my 2016 Sienna when I heard and felt metal grinding near Bloomington and got off the interstate and drove over to Leman Toyota. I drove straight into their service center and Jeff Wilcoxson came over and went straight to work on our Sienna. Within an hour we were back on the road. I’m 70 years old and have dealt with a lot of service advisors and Jeff and Sam Lehman Toyota are number one. You that live in the Bloomington area are lucky
My experience on 9/15 with Dylan was fantastic. He's new to the business of selling vehicles but you'd never know that. He spent hours with me making sure I left the dealership happy. Love my "new" car and the price I paid!
Sales Associate Tony Clark your work ethics are above excellent my appointment 08/26/2020 left the dealership same day with my new car TY
Worked with Chad Faulkner who treated us with kindness and respect. We came to an agreement and he made it happen. We will walk away with a new van and a new friend.
Don was great. Walked away feeling treated fair and without the expected haggle hassle. Appreciated. If you are shopping for a car, reach out to Don.
My Sales Consultant was Jordan Roberts and he was fantastic to work with. He is an all around great guy! I look forward to working with them again.
Worked with Tony Clark to trade in a Prius on a new Prius. Tony worked to get us a great trade value and quick delivery
Worked with Damian on a used rav4. Really enjoyed the experience. It was comfortable, hassle free, and quick. Would definitely do business with Damian at Sam Leman in the future. Straight forward sales, no gimmicks!!