Customer Testimonials

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DealerRater Jan 23, 2021

Chad Faulkner was our sales rep when we were looking for our new Highlander. Chad was very knowledgeable and helpful, he explained all the upgrades.

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DealerRater Jan 13, 2021

Sales consultant Ray Hess was very respectful,kind, very friendly.Ray Hess great to work with. Thanks for all your help. Looking forward to the next time.

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DealerRater Dec 23, 2020

I picked up my Toyota Rav4 hybrid today, and I am thrilled with my new vehicle. I purchased my vehicle through Chad Faulkner, and he was very helpful and informative, and he helped me get the Ruby Flare Pearl color I wanted, even though the vehicle was over 500 miles away. I really enjoyed working with Chad.

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DealerRater Dec 6, 2020

Great customer service, very friendly and transparent, Chad was awesome and great to work with! Nice truck and I am looking forward to put it in good use.

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DealerRater Nov 19, 2020

I recently purchased a 2014 Honda CR-V through Alfonso Masson. Alfonso helped me to narrow my search by focusing on what I needed and wanted...not trying to up-sale me. He's very responsive, professional, courteous and knowledgeable, also genuine.

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DealerRater Oct 20, 2020

I was looking for a trunk cover for my 2020 RAV4 and found this dealership. I spoke with Alfonso Masson, who was courteous and professional. He immediately, sought out to help me. I went and met him and he made several attempts to find me an affordable trunk cover. He was able to find me one online and escorted me to the parts department and they ordered the cover. I was impressed how this dealership has one stop shopping, very clean and excellent customer service. I picked up my trunk cover and the young man came out and installed it for ...

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DealerRater Sep 20, 2020

Wednesday September 16 I was on the way home to Rockford in my 2016 Sienna when I heard and felt metal grinding near Bloomington and got off the interstate and drove over to Leman Toyota. I drove straight into their service center and Jeff Wilcoxson came over and went straight to work on our Sienna. Within an hour we were back on the road. I’m 70 years old and have dealt with a lot of service advisors and Jeff and Sam Lehman Toyota are number one. You that live in the Bloomington area are lucky

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DealerRater Sep 16, 2020

My experience on 9/15 with Dylan was fantastic. He's new to the business of selling vehicles but you'd never know that. He spent hours with me making sure I left the dealership happy. Love my "new" car and the price I paid!

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DealerRater Sep 2, 2020

Sales Associate Tony Clark your work ethics are above excellent my appointment 08/26/2020 left the dealership same day with my new car TY

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DealerRater Aug 31, 2020

Worked with Chad Faulkner who treated us with kindness and respect. We came to an agreement and he made it happen. We will walk away with a new van and a new friend.

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DealerRater Jul 3, 2020

Don was great. Walked away feeling treated fair and without the expected haggle hassle. Appreciated. If you are shopping for a car, reach out to Don.

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DealerRater Jul 3, 2020

My Sales Consultant was Jordan Roberts and he was fantastic to work with. He is an all around great guy! I look forward to working with them again.

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DealerRater Jun 20, 2020

Worked with Tony Clark to trade in a Prius on a new Prius. Tony worked to get us a great trade value and quick delivery

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DealerRater May 30, 2020

Worked with Damian on a used rav4. Really enjoyed the experience. It was comfortable, hassle free, and quick. Would definitely do business with Damian at Sam Leman in the future. Straight forward sales, no gimmicks!!

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DealerRater May 10, 2020

This was our first experience with Toyota but not our first deal with Dan Whyzmuzis! When we decided to look for a used truck we contacted Dan and were not disappointed. We had worked with Dan a couple times at another dealership and were very happy when he let us know he’d moved. He’s always been so helpful and he’s a joy to work with! Glad we could work with him again. Pretty sure we’re going back to Toyota when it’s time to replace our everyday vehicle.

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DealerRater Mar 7, 2020

Salesperson, Alfonso Masson, went out of his way to ensure my questions were answered and my concerns were addressed. Very knowledgeable and professional. Darwin Schultz, client consultant, was very helpful exampling features on the vehicle. I would definitely recommend both. I had an excellent experience buying my first new car from Sam Leman Toyota in Bloomington.,

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DealerRater Dec 27, 2019

Chris helped me get the TRD of my dreams. It was a hard to find model. He used great communication every step of the way. I highly recommend anyone to work with Chris at Sam Leman Toyota Bloomington. Great guy, great experience.

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DealerRater Oct 13, 2019

My husband and I were very pleased with our salesman, Don Twedell! We were looking for a vehicle after passing ours down to our 16 year old and had no idea what we wanted. Don was very patient. He looked around for us and found the perfect vehicle. The process was fast and he was extremely friendly and helpful. We highly recommend Don!

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DealerRater Mar 4, 2019

What a great salesman. Best car buying experience I have ever had. I highly recommend Sam Leman and be sure that you ask for Hugo!

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DealerRater Jan 25, 2019

Mr. Alfonso Masson helped me in deciding which option I had in choosing if I should trade-in my RAV4 toward a new 2018 Toyota. I felt that he did not pressure me in any way and gave me guidance as to what I should consider. I expressed my wish to have certain features that were not in my RAV4. He was very patient and sincere in my decision and wanted me to check out a RAV4 a year younger than my car. I couldn't have wanted anyone else to help me. He wanted me to be satisfied as well as ...

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DealerRater Dec 4, 2018

Jay Lyczak, and his finance guru were amazing! I came in after my Silverado got totaled. I had a horrible credit score and they performed magic! They busted their butts to get me in a truck I could afford and it wasn’t even a truck they had on the Toyota lot. These guys care about their customers and are not your typical blow smoke up your rear used car salesmen. I would refer Jay to anyone I would not want to get screwed over. He is knowledgeable of all vehicles and will get you in your price range, not ...

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DealerRater Aug 20, 2016

We truly miss our 4Runner, and knew that a brand new model was out of our price range. We stopped in with the idea that we would look at used car around $250. Bill was up front with us and showed us the used car that fit that need, all above 100K miles. He asked us about leasing and we explained that we read about it, but neither of our families had leased so it was new to us. Bill took the time to explain leasing to us. Then he showed us the RAV4 that was in our price range. We ...

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